July Message from the Manager
We're here to help
Burke-Divide Electric Cooperative is here for you, and given the challenging times we’ve all experienced the last few months, I’d like to share some information to help you save energy and money and keep your personal information safe.
Summer is a great time to conduct an energy audit of your home and identify ways to boost energy efficiency. Understanding how your home uses energy can help you determine the best ways to modify energy use and keep more money in your wallet.
An energy audit is one of the best ways to determine how energy efficient your home is––an audit can also identify areas for potential energy savings. ENERGY STAR®’s offers an online audit home energy audit tool. Visit www.energystar.gov, then enter “home energy yardstick” in the search box to get started.
We also have energy efficiency resources available on our website, www.bdec.coop. Touchstone Energy Cooperative’s “101 Easy Ways to Save Energy and Money” for some practical tips to become more energy efficient.
Watch out for scams. A common phone scam typically begins with a phone number that appears to be from a valid utility company. The scammer will claim you have a past due account and threaten to disconnect service or take legal action. The scammer will typically demand that you use a prepaid debit card or money order, often within a very short, urgent time frame to pay the “past due” amount.
You can combat this scam by being aware of the status of your account. Never give your banking or personal information over the phone to someone you did not call. Ask for the caller’s name. Hang up and call us directly at 1-800-472-2983 if you have a question or concern about your electric bill or feel you are being scammed. Do not use the phone number given by the scammer.
In this ever-changing environment, it’s important to remember you have a trusted energy advisor – your local electric cooperative. We are a community-focused organization that works to efficiently deliver affordable, reliable and safe energy to our members.
Remember, we’re just one call or click away, so please reach out with any questions about your electric service or bills – we’re here to help.
Until next time,