Burke-Divide Electric members can now report power outages directly through their SmartHub account. Simply select "Report Power Outage," choose the service location without power, and submit your report. You can also include helpful comments and a callback phone number to provide our crews with additional information before they're dispatched.
Members may still report outages by phone, but SmartHub offers another convenient option for reporting outages anytime, anywhere.
To make outage reporting even easier, contact our office at 1-800-472-2983 to update your account's service location descriptions so you can quickly identify the correct location during an outage.
Not a SmartHub user? Visit our SmartHub page to learn more and sign up.
