Burke-Divide Electric Cooperative strives to provide you with reliable, uninterrupted service every day of the year, but sometimes Mother Nature creates unavoidable power outages.
If you experience an outage, please do not report your outage on Facebook, as it is not monitored 24/7. Instead, call us directly.
Because power outages can’t be totally eliminated, your electric cooperative offers these steps to follow if an outage occurs:
- Confirm the outage. Check your own fuses and circuit breakers first.
- Check with a neighbor to confirm if he or she is also experiencing an outage before you call the cooperative. This will help your cooperative determine the extent of the outage.
- Call the cooperative. If the outage is widespread, the phone lines may be busy, but keep trying. Your cooperative will send a line crew to find the problem and restore power as quickly as possible.
REPORTING OTHER ISSUES
If you notice anything unusual about cooperative poles, power lines or other infrastructure, please call BDEC as well. We appreciate any help you can provide to keep the power flowing!